Privacy policy

1.     What do we use your information for?

           Any of the information we collect from you may be used in one of the following ways:

a.     To personalize your experience (your information helps us to better respond to your individual needs)

b.     To improve our website (your information helps us to more effectively respond to your customer service requests and support needs)

c.     To process transactions (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.)

d.     To administer a contest, promotion, survey or other site feature

e.     To send periodic emails (The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

2.     Do we disclose any information to outside parties?

a.     We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Reminders:

a. Volumetric Weight cannot exceed 5 times of the actual weight.

b. If deemed necessary, our warehouse will repack and replace packaging without prior notice.

c. If the parcel exceeds any of the above limitations, additional charges may be required.

d. The parcel may also be rejected by the overseas warehouse or the delivery fee may be calculated by Volumetric Weight.